Utility fraud scams are making a comeback. Morrisville Water and Light customers having been receiving the following scam email:
Dear Consumer, your electricity power will be disconnected tonight at 9:30 pm from electricity office because your previous month bill was not updated.
Please immediately contact with our electricity officer +18886570992”
Utility fraud has been going on for years. Particularly during the winter we witness a dramatic increase in the number of fraudulent phone calls and emails made and sent in the name of local power companies. These calls threaten cuts in electrical service due to missed or insufficient payment of a bill. The scammer uses intimidation and fear, usually requesting gift cards for immediate payment. In many cases, the criminal will wait on the phone until the cards are obtained.
Some general tips: Legitimate companies and government agencies do not accept gift cards as payment. As soon as payment by gift card is requested, hang up the phone. Keep in mind, consumers are protected by a set of laws that prevent termination of vital services unless specific steps are taken by the utility company, including written notice of service termination. If you have any question as to whether the email or call is legitimate call the utility.